Corrections
If a page needs correction, include the URL, the specific sentence, and a source that supports the requested change.
What to send
Useful correction notes include the page URL, the specific sentence or section at issue, the reason it may be inaccurate or unclear, and a source that supports the requested change. The more specific the note, the faster the review.
Regulatory corrections are more useful when the request cites a specific FMCSA rule, CFR section, state agency document, or official bulletin rather than a general industry article or sales page. For coverage wording, policy form language or endorsement text from a recognized insurer is a stronger source than a general insurance guide.
Source standards for corrections
Preferred sources for regulatory corrections: FMCSA publications, eCFR sections, state insurance department bulletins, state motor carrier division guidance, and NAIC model act publications. For state-specific topics, the relevant state's insurance department, DMV, DOT, or public utility commission is preferred over secondary summaries.
Sources that are not sufficient on their own: insurance company marketing pages, broker websites, general insurance education aggregators, or forum posts. These can help identify an issue worth investigating but do not constitute a source that will trigger a page change.
How corrections are reviewed
On receipt, the note is compared against the current page content and the existing source registry entry. If the correction request identifies a genuine conflict between the page and an official source, the page is updated, narrowed, or annotated. If the existing source still supports the current wording, the page is not changed but the uncertainty may be noted more clearly.
Review timing depends on the complexity of the source check. Regulatory topics, state topics, and certificate or filing topics take longer because the official source must be located and read before any edit.
What may happen after review
A page may be edited to correct a factual error, a source may be added or replaced, an over-specific statement may be softened, or a caveat may be added to flag state or operation variability. In some cases, a page may remain conservative if the available official sources do not support a firmer conclusion.
HaulCover cannot provide individualized coverage advice, quote assessments, legal interpretations, or claim guidance in response to correction requests. Requests of that nature should be directed to a licensed insurance professional or the relevant regulator.